Parcel Locker and Post Office Delivery Guide
Not home during the day, or on the road? We ship with Australia Post, so you can have your Treklo order sent to a Parcel Locker or a Post Office and pick it up when it suits you.
Your two options
Parcel Lockers
Self-service lockers you can open any time, day or night. Australia Post sends you a code when your parcel arrives, and you use it to open the locker.
Parcel Collect at a Post Office
Your parcel is held behind the counter at a participating Post Office. Take your ID and your collection notice with you during opening hours.
How to set it up
- Sign up for a free MyPost account with Australia Post if you don't have one.
- In your MyPost account, pick your Parcel Locker or Parcel Collect location. Australia Post gives you a delivery address for it, which includes your own MyPost customer number.
- At the Treklo checkout, type that address in as your delivery address, exactly as Australia Post shows it, customer number included.
- Use a mobile number and email you check. Australia Post uses them to tell you when your parcel is ready.
- Pick it up within the time Australia Post gives you, so it isn't sent back to us.
Good to know
- Orders placed before 3pm AEST are dispatched the same day from Geelong.
- Larger items, like some kits and mounts, may not fit in a locker. Australia Post will usually move these to the nearest Post Office and let you know.
- Travelling? Choose a location in the town you'll be in when the parcel lands, not the one you're in today.
Not sure which option suits your trip? Get in touch and we'll help you sort it.